PRIVACY POLICY

(Last updated on March 30, 2024)

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Introduction​

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WUBTOPIA ENTERPRISE (“WUBTOPIA” or “we”) is committed to respecting your privacy. This Privacy Policy (“Policy”) describes how we collect, process, and share your Personal Data. This Policy describes your rights and choices with respect to your Personal Data (as defined below) and other important information. Please read this Policy carefully.

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Key Points​

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• WUBTOPIA processes Personal Data to deliver services to you and to ensure that you have the best possible entertainment experience.

• We use Personal Data for various business purposes, e.g. to improve our products and services, and personalize your experience across your interactions with us.

• We use Personal Data for commercial purposes, such as marketing and advertising. As part of these activities, we may receive information from third parties, disclose information to third party partners and vendors, and may engage in “sales” of your data (as defined under applicable law).

• You have rights and choices with respect to how we collect and use your Personal Data.

• You can contact us at any time if you have questions.

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Scope of This Policy

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This Policy applies to your use of our “Services,” which include the following:

• Our “Offline Services”

  • Services you use when you visit our Events.

• Our “Digital Services”

  • Our websites including data collected when you interact with or reference our products/services or advertisements online, as well as via social media (e.g. when we correspond with you via social media, when we access information provided by social media platforms in relation to our pages on those platforms, or if you reference or interact with our Events (as defined below) on social media). Note that certain third parties may be able to identify you across sites and services using the information they process, however, any such processing not done at the direction of WUBTOPIA is outside the scope of this Policy.

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Who We Are​

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WUBTOPIA ENTERPRISE owns and operates all events presented by Wubtopia (the “Events”).

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How to Contact Us

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If you have any comments or questions about this Policy or privacy practices, please contact us at:
wubtopiaevents@gmail.com

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Data Rights Inquiries: email: wubtopiaevents@gmail.com
Direct Marketing Disclosure Inquiries: email: wubtopiaevents@gmail.com
Opt-Out of Data Sales: email: wubtopiaevents@gmail.com

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Categories and Sources of Personal Data

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The following describes how we process data relating to identified or identifiable individuals and households (“Personal Data”), including the categories of Personal Data, its sources, and the purposes for which we process that Personal Data.

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The Categories of Personal Data We Process

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The categories of Personal Data we collect and use include (specific data are examples, and may change):

• Identity Data

  • Information such as your name; address; email address; telephone number; information you provide in connection with your application to be a volunteer, employee, or otherwise join or support our team; your identity, public profile, and similar information from social networks such as Facebook; and information such as unique IDs and similar data collected or derived from the use of tickets.​

• Contact Data​

  • Identity Data that relates to Information about how we can communicate with you, such as email and physical addresses, social media handles, and information you provide to us when you contact us by email or when you communicate with us via social media.​

• Location Data​

  • Information about your location, including “precise location data” (data from GPS, wi-fi triangulation, and similar) and “general location” (social media tags/posts, dates and times of your visit and which parts of our Events you visited, e.g. entrance time)​

• Device/Network Data​

  • Browsing history, search history, and information regarding your interaction with a website, application, or advertisement (e.g. IP Address, MAC Address, SSIDs or other device identifiers or persistent identifiers), online user ID, device characteristics (such as browser/OS version), web server logs, application logs, browsing data, first party cookies, third party cookies, web beacons, clear gifs and pixel tags.​

• Commercial Data

  • Information about the Services we provide to you and about transactions you make with us or other companies for events and services at our Events (including for example, information about purchases, what has been provided to you, when and where and, if applicable, how much you paid) and similar information.​

• Inference Data

  • Personal Data used to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes, market segments, likes, favorites and other data or analytics provided about you or your account by social media companies or data aggregators, including household data such as income, number of children, occupation, social grade, home ownership status, the products and services you use or intend to use or purchase, and your interests.​

• Financial Data

  • Information such as bank account details, payment card information, and information from credit reference agencies.​

• Audio/Visual Data

  • Recordings and images collected from our surveillance cameras when you visit Events and areas adjacent to them, as well as audio files and records.​

• Biographical Data

  • Data relating to professional and employment history, qualifications, and similar biographic information.​

• Government ID Data

  • Data relating to official government identification, such as driver’s license or passport numbers.​

• User Content

  • Unstructured/free-form data that may include any category of Personal Data, e.g. data that you give us in free text fields such as comment boxes, answers you provide when you participate in sweepstakes, contests, votes and surveys, including any other Personal Data which you may provide through or in connection with our Services.​

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How We Process Personal Data

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When you use our Services, we process your Personal Data in specific contexts and for certain specified purposes, as well as for our general business purposes and, in some cases, for commercial purposes.

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How We Collect Personal Data

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We collect and process Personal Data in several contexts when you use our Services, including:

• When you make a purchase or other transaction through our Services

• When you attend our Events

• Closed Circuit Television (CCTV)

• When you access or use our Digital Services

• Cookies and other tracking technologies

• When you enter a contest or other promotion

• When you contact us or submit information to us

• Feedback and Surveys

• Applications for employment or to provide services

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How We Process Personal Data for Business Purposes

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We and our Service Providers process Personal Data we hold for numerous business purposes, depending on the context of collection, your rights and choices, and our legitimate business interests. For example, we generally process Personal Data:

• In connection with providing our Services, supporting events you attend, and fulfilling our contractual obligations to you

• To maintain the quality and stability of, and generally improve, our Services

• To secure our Events and Services, and prevent fraud

• To personalize the Services, and in connection with marketing and advertising, including behavioral advertising

• To compile aggregate statistics regarding the use of the Services, and for research and market analysis

• To comply with the law, and for other purposes in the public interest

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How We Process Personal Data for Commercial Purposes

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We and certain third parties process Personal Data we hold for certain purposes, depending on the context of collection and your rights and choices:

• Marketing communications

• To create marketing profiles

• In connection with online advertising, including targeted advertising

• Data sales

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How We Share Personal Data

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• Our Affiliates

  • In order to streamline certain business operations, improve Service personalization and behavioral marketing, develop products and services that better meet the interests and needs of our customers, and promote information we believe will be of interest to you, we will share your Personal Data with other companies with which we are affiliated, as well as any other current or future affiliated entities, subsidiaries, and parent companies of WUBTOPIA ENTERPRISE.

• Service Providers

  • In connection with our general business operations, product/service improvements, to enable certain features, and in connection with our other legitimate business interests and business purposes, we may share your Personal Data with service providers who provide certain services or process data on our behalf. For example, we may use cloud-based hosting providers to host our Service or may disclose information as part of our own internal operations or other business purposes (which may include the legitimate interests and business purposes of the Service Provider themselves).

• Social Media Platforms

  • In order to improve personalization, deliver more relevant advertisements, and develop better products and services, we may share certain Personal Data with current or future affiliated entities and trusted third parties for marketing, advertising, or other commercial purposes, and we may allow third parties (such as Facebook and social media advertisers, ad exchanges, data management platforms, or ad servers) to operate on our Services and process data for targeted advertising. These transfers may be made for Commercial Purposes and in connection with Data Sales.

  • Additionally, If you use any social media plugin, API, or other similar feature, use an event hashtag or similar link, or otherwise interact with us or our Services via social media, we may make your post available on our Services or to the general public. We may share, rebroadcast, or redisplay Personal Data or other information in the post to the extent permitted by the relevant social media service.

• Promoters, Artists, Sponsors

  • Where allowed by law, or with your consent, we will share your Personal Data with other trusted third parties, for example, the artists, promoters or sponsors we work with. In certain cases, these parties may use your Personal Data for marketing or promotional purposes by sending you information about related products or services that may be of interest to you. We may share Personal Data with these parties for Commercial Purposes and in connection with Data Sales.

• Data Aggregators

  • In connection with our marketing operations, and subject to your rights and choices, we may share certain Personal Data with data aggregators for Commercial Purposes and in connection with Data Sales. These disclosures/sales can help better personalize our Services, the services of third parties, enrich Consumer Profiles and help ensure that you see advertisements that are more relevant to your interests.

• Lawful Recipients

  • In limited circumstances, we may, without notice or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, in the vital interests of us or any person, or in such other circumstances as may be required or permitted by law. Note, these disclosures may be made to governments that do not ensure the same degree of protection of your Personal Data as your home jurisdiction. We may, in our sole discretion (but without any obligation), object to the disclosure of your Personal Data to such parties.

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How We Retain Your Personal Data

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We retain Personal Data for so long as it, in our discretion, remains relevant to its purpose, and in any event, for so long as is required by law. This period may be different if required by law, or if we need to retain data in order to respond to claims, to protect our rights or the rights of a third party. We will review retention periods periodically and may sometimes pseudonymize or anonymize data held for longer periods, if appropriate.

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Changes to Our Policy

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We reserve the right to change our Policy from time to time. Any such changes will be posted on this page so that we can keep you informed about how we process your Personal Data. We recommend that you consult this page frequently. Your continued use of our Services shall constitute your acceptance of any revised Policy.